Dont ever imply anything. (I never even left the drive-through line it was so fast.). Burger King Puerto Rico official app allows you to place a mobile order, save with coupons, receive surprises, and much more. , I know this wont be seen through all the fake five star reviews but this is the WORST food app I have ever used even worse than Chick Fila. It just instantly charged me. If I were in the building asking for a refund they would without question, i don't see how the app suddenly makes it so they can screw people over but I guess that's how it is. Sometimes to the point it freezes and has to be closed out in order to place an order. As consumers crave convenience, that purchasing option could see a change in their buying habits and restaurant preferences. We update the BK app often to make it faster and more reliable to you. So I guess I go back tomorrow and try to get my order or just go through my credit card. That was great! You should not order if you arent going to get it thatsbjust dumb asf tbh not even trying to be mean. Have to protest charge through credit card or bank. I did not press the I'm here button. It is burger king after all and its part of the job description. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I saw on television and was impressed with the special $5.00 meal, well Im sad to report to you that not all of your restaurants are honoring the price, Ive been told from two restaurants that the meal is in there system for $6.00 and they cant and wont change the price and honor your advertisement, now one dollar plus the tax isnt a lot of money, but some of us are on a fixed income and every dollar is more valuable than a few years ago, but thats really not the point, you at corporate take the time and money to run this special for your customers and a number of your restaurants dont honor the price you set, now, that makes me question your operation of business, how can I trust your organization if your employees are not willing to observe what comes out of corporate? and our Jack wouldn't do that to you, or Miss Wendy or even that creepy clown guy.. That is SO wrong. You have the right to cancel an order up to the point the order is sent If you're thinking of eating BK I'll give you the same advice the manager gave me: "taco bell is right down the street". Orders won't go through. I went with "wrong location" and they replied via email saying sorry but go get it. Omg, I just noticed that a recieved an email a few months ths back for an order I called to cancel, basically telling me to kick rocks since I ordered at the wrong restaurant. Accept Cookies. descriptions are maintained, we reserve the right to cancel any order I was about 5 miles away when I was charged. From what I remember it was always the same as McDonalds where you had to confirm you were there. Order ahead for convenient pick-up in the restaurant. And asking for a refund is hit-and-miss. LearnMore. Learn about everything you can do with the app and use it your way. Reddit and its partners use cookies and similar technologies to provide you with a better experience. But when I got to the store they did not receive my order. that is based on inaccurate information. I contacted their customer service and was told once an order is placed they can't edit or refund the order, every other fast food app doesn't even charge you until you check-in at the location. No more waiting in line! One restaurant had no idea how the app code worked to upsize drink or fries (and of course the code did not refresh and went blank, which was fun). Burger King. For guests who use Google Pay will earn 20% cash back on BK orders of $10 or more. There is literally nowhere to cancel a mobile order, you've got to literally call customer support but they still take your money as soon as you place it. Never remembers log in details. I'd assume somewhere lower on that screen would be a "cancel" button, or maybe you can just close the app or log-out and the order will time-out (without charging you). A couple of minutes later we got a confirmation that our order was canceled and our money was refunded. And the workers say that they have no control over the app and they cant fix anything for you when the app messes up and that theyre constantly being yelled at by customers because theres always an issue when someone uses the app to order. Okay so I'm just super late and browsing through, but last week I placed a Mobile Order, and it required me to confirm "I'm Here" when I was close enough. Store couldn't buy me taco bell. Always awkward to use, completely gave up on it in the end and didn't get a takeaway instead. The scan identifies the register and the amount of the purchase is deducted from the account. Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. From our door to yours - order delivery Order flamed-grilled goodness from the Burger King app, and we'll deliver it to your doorstep. Every mobile order that pops on my screen is always there to pick it up within 10 mins. Could convenience be the trend for the future? Thank you, Burger King, for remembering order it your way should be possible no matter how we are getting our order!! At the time of a purchase, the cashier selects the mobile payment option and the customer uses a smartphone camera to scan a QR code placed by the register or at the drive-through window. Why did it let us place the order?! Discover our menu and order delivery or pick up from a Burger King near you. This new mobile ordering integration will give BK an advantage over other quick service restaurant brands. This comes to 3.98 and takes you over the 3 threshold to get the burger for free. For more information, see the developers privacy policy. Pretty ridiculous when I enter something like frustrated no nicknames are left and a message pops up that its taken! Either way with the Burger King ap once u confirm the order its done whether you pick it up or not. You also can't add more than one offer and have to multiple orders. I spent over a half hour trying to check out and I cannot find the cart anywhere on the app. If you or someone you know has a gambling problem, call 1-800-GAMBLER. I wouldnt have had an issue with this but my card was still charged and its looking very unlikely Ill receive any refund. It showed in my bank account immediately. DO NOT DOWNLOAD THIS APP UNLESS YOU WANT TO LOSE MONEY!!!!!!! Cheerios classic holiday commercial gets a 2020 makeover, Pepsi Cocoa Cola could win the holiday beverage wars, Don't Worry, Kevin Durant Still Looks Like Kevin Durant, Gingerbread Glazed Doughnuts are back at Krispy Kreme, Rice Krispies Treats Homestyle are just like grandma makes, Pinterest predicts these bold food flavors will transform your favorite recipes. and our Im getting ready to just give up on posting this rather than wasting my time thinking of an endless list of stupid nicknames! . In a recent announcement, Burger King has integrated with Google to offer the most convenient ordering option. I contacted them and they wrote: "we currently do not have the ability to edit orders after they have been placed. Hit us up at BK.com/support so we can look into this for you. Discover our menu and order delivery or pick up from a Burger King near you. The developer provided this information and may update it over time. If that's your last 10 dollars you're going to starve. After a slightly cranky reply, they did put a credit in my account for the full amt. Wow! We are avid DoorDash customers and order from them sometimes a few times a week, but we HATE it when we want to modify menu items and the DoorDash app wont allow us to make the same changes as we could ordering at the drive thru! Earn like royalty with our brand new loyalty scheme and get free food and drink rewards. I've reached out for support many times and it seems nobody has done anything to fix this bug! This website uses cookies to enhance user experience and to analyze performance and traffic on our website. I used it last night with a gift card and it didnt take $10 off instead it charged me $1 to use the support coupon ARE YOU SERIOUS?!? Get secret deals and exclusive mobile coupons with the official BURGER KING app and save like a king! Maybe its a computer and not a person. Carolyn M. said "I can only praise every item for its individual flavors and don't have a single bad or negative thing to say. Enjoy custom-built, quality food that is always cooked-to-order. Very easy. As a long standing customer, I hope you get this under control, thank you for letting me express my thoughts. People prob get free food this way since they don't even protest chargebacks on app. The content on this site is for entertainment and educational purposes only. Beginning of dialog window. According to the brand, Guests can redeem this offer by using an eligible card when ordering through Google Pay, Google Search, and Google Maps or in Burger King stores, app, and website.. You have to be super direct. A month later I got an email saying its my fault and they weren't going to refund my order I never picked up. There used to be, but doesn't seem to be now, the "i'm here" button. Cash payments are made directly to the restaurant fulfilling the order. received a notification stating the order has been accepted. Store couldn't refund me. Literally is still the worst app ever. If that's your last 10 dollars you're going to starve. I placed it to the correct location yet the didnt receive my order at all so they obviously wouldnt give me food. Store couldnt xfer my order to another store. An order may be subsequently cancelled by a restaurant after you have It immediately takes the money and they dont make the food until you pull up and say you have a mobile order. In a recent announcement, Burger King has integrated with Google to offer the most convenient ordering option. . Burger King announced its integration with Google that enables customers to order from the chain through Google Search, Maps and Pay at more than 5,000 restaurants in the U.S. When I complained they gave me a $10 off coupon I could only use through the app. Specific features include: Mobile Coupons: Get VIP access to the hottest mobile-only coupons and secret deals right from your phone. Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. Find Your BK: Locate your nearest BURGER KING restaurant and never leave those flame-grilled cravings unfulfilled. Menu: Explore your BK favorites and discover our hottest new menu additions. Save your Habit favorites for faster and easier ordering. !BTW, Ive tried to post this for what must be TWENTY TIMES or more by now BUT every time I try it tells me my nickname has already been taken! We also share information about your use of our site with our social media, advertising and analytics partners. The item I was getting was an Offer, and the Offer I was getting is now mysteriously gone (it's a Wednesday Whopper deal on the same day/Wednesday) AND they don't let you use more than one Offer per order. to the restaurant. Discover our menu and order delivery or pick up from a Burger King near you. For more information, please read our Legal Disclaimer. Until you do that they dont receive an order and your card isnt charged. Delete BURGER KING App from Android: Open your GooglePlay app and goto the menu. Get vouchers and use loyalty points when you order directly from us. I won't be eating at burger king ever again if that's how they do things. Until that point it should neither start the order nor charge you for it. Discover our menu and order delivery or pick up from a Burger King near you. Shantelly2001 3 yr. ago. I ended up not going thinking the money would just go back to my account, but it hasn't. There is no "I'm here". Very much like the stupid mcd double drive thru. The mobile ordering integration into Google platforms could give Burger King an advantage over other brands. Food is great and price was reasonable!! Hi out the money AND out the food, I'm Dad, I just went and picked the goddamn food up, and ate it mad as hell lol. Fun fact! Lol. Like they e never failed so idk what to tell ya. our partner restaurants reserve the right to cancel any order, before or Double-checked them. Yes. I use the app to go through the drive-through all the time. Press question mark to learn the rest of the keyboard shortcuts. Explore our menu and find your nearest BK restaurant anytime, anywhere. App is slow and janky in functionality. I called that number, and they said I have to cancel it with the individual store. Uh-uh no way, off with the King's head I say. Pay online and track your order. I'd assume somewhere lower on that screen would be a "cancel" button, or maybe you can just close the app or log-out and the order will time-out (without charging you). fulfilling the order. Gonna have to drop by on the way back or risk losing my money. In our latest release youll find. My wife refuses to use it and I'm about there as well. It doesnt tell you until after you pay for your order that the coupon/deal you used wasnt for the location you went to, DONT SHOW THE COUPON IF ITS NOT AVAILABLE AT THAT LOCATION, I lost $22 on that order. Did you manage to cancel your order? We also share information about your use of our site with our social media, advertising and analytics partners. The only, S M. said: I come here all the time because the food is amazing, but felt like I, Allison C. said: I hadn't been here in years and had always thought of the place as. Prices are subject to change and all goods are subject to availability. Shopping cart preview $0.00 Cart total . transaction is processed by Zuppler. Escape will close the window. Burger King is different than McDonald's. Google, find me a Whopper. What do you think of the new Burger King mobile order option? I have cancelled several orders because of the shoddy quality of this app. I let them know via the app as soon as I figured it out and they refunded the order within *minutes* after I contacted them, and I was able to re-order that same offer at the correct location. She has no way to cancel my order and get my money back and neither do I. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Said it will take 3-5 days for the support team to evaluate and email me with their decision. Don't use BK at all. press enter or escape to dismiss this modal. 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