And the connection will fail if your Wi-Fi password is incorrect. Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. So be sure youre using the right Wi-Fi password. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. Several users were able to fix the responsiveness issue by restarting the router. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. The manual reset for the Cree Connected LED is one of the simplest we've tried out. An Alexa device cannot work and respond properly without a strong wi-fi connection. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. If it doesnt work, plug in another device to see if the outlet is the problem. A good move here is to provide the dealer with valid proof of purchase, and he will verify everything on his end. Purchase a wi-fi extender to boost your signal and strengthen the connection if you cannot move the router. This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. The device will restart and illuminate a green light on the side. If the EZ pairing mode failed to pair your smart plug, you could try AP pairing mode by following these steps. Set up your account password. Upgrade your home and devices with the Beantech Smart Plug. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. Be sure to update the information in the Gosund app. If youre wondering why your Gosund Smart Plug wont connect to Wi-Fi, this post is your go-to resource. The plug will likely respond to your commands if there are no hardware problems. Press and Hold the Action Button to Continue with How to Factory Reset Gosund Mini Smart Plug. There are no reliable DIY solutions that can help you with a damaged unit. Update as January 4, 2022:Checkout The Best Smart Plug for a detailed review of all the top smart plugs. They all show offline. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password Wouldn't it be great to save time, energy, and money every time you use your kitchen? My color Gosund hasn't been working for 2 weeks. Tuya is working so use that option to confirm your device. All rights reserved. DWYM is your trusted product review source. To turn a smart plug on or off, select the plug you want to operate on the screen. Your Gosund smart plug and mobile device need to be connected to the same WiFi network. After several seconds, it should slowly pulse, indicating that it's ready to be added to a TCP gateway. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. If your smart plug is not working, check the breakers for the wall outlet. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Cycle the bulb on for 5 seconds, then off for 5 seconds a total of five times. Your device will work either under gosund or tuya. Don't Miss Out On Latest Home Automation Product Updates. Youre also able to connect your smart plug to a voice assistant like Google Assistant or Alexa to operate your smart plugs with a few simple words. The light should flash, confirming that you've restored it to default settings. Alexa devices run on your home WiFi network. Using Tuya worked for me too. Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. Happened about a month ago too. Im glad its not just me. use Tuya app instead. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. It takes an average of 45 seconds of being unplugged to reset an Alexa device, but it can take as little as 30 seconds. Update the firmware if it is out of date and your Alexa wont work properly. As someone else mentioned, my must sit in the same database. Wait 3-4 seconds, then repeat two more times. For that reason, a mini smart plug is a better choice if you are limited on outlets. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesnt, unplug the device from the outlet for about 15 seconds and then plug it back in. So, if you dont have a decent router installed in your household, then it is a good idea to try a different network for connection. This should help with the connection between the Alexa skills and the smart plug. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. Smart Home Skill. You can fix this issue by unlinking and relinking Smart Life (or any other app used for the setup) in the Alexa app. Enter a name for your device and tap Save. Enter your Wi-Fi password. Please open the Gosund app- click the device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". How to Fix Alexa 1. Read Patrick's Full Bio. Once completed, you will see a listing of adapters and their status. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. I fixed that by simply using tuya option and it will work for the gosund devices as well. This comes in handy when you are trying to look for the outlet in the dark. One benefit you wont find with many smart plugs is energy reporting. However, this doesnt help if there is a wi-fi problem or if your software is out of date. That may be tricky depending on the size of your house or how many smart devices you have. Lets take a look at the best ways to fix an unresponsive Alexa device. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. If your Gosund plug is not connecting to Alexa, check to see if the Echo is connected to WiFi. For example, you may want to turn on several lamps in one room. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. Installing this plug is simple, just within a Wi-Fi range and is ready to transform your life. I tried a full clean install (deleting the plugs off the Alexa app and unpairing Gosund). I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. Even if youre only grabbing one or two now, think down the line when you may want to hook up more devices. *Alexa,dim my livingroom light The Smart Plug is easy to install and use, with no hub or subscription required. Look for the DWYM seal for products that are the best in the category. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. First, make sure you keep your phone within 30 feet of your smart plug during setup. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. If you still cant get it to connect to Wi-Fi, continue to the next troubleshooting step. After three cycles, turn the bulb back on and leave it. I dont know what to do!! Fail to do so, and you'll need to start the reset process again. connection and initial setup of the smart plugs, How To Change Wyze Notification Sound? That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. The indicator of the Gosund smart plug should rapidly blink during connection with electricity, that means you can click Confirm indicator rapidly blink directly. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. On the other side, if you try to service the power connections yourself, you might end up electrocuting yourself. Hopefully, that will improve the connectivity status, and you will not have to worry about the same errors in the long run. Incorrect Wi-Fi password. Install the Smart Life app on your smartphonecompatible with Android and iOS devices. The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. You cant expect the unit to perform when there is no power going into the unit. Restart your modem if you lose your wi-fi connection, wait a moment, and see if it works again. Repeat installation process. The maximum power changed as local voltage. Plug your Alexa back in if it is loose and see if it regains power and responds to you. 1. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. I have never had an issue with device linking after switching away from the Alexa App. You've changed your router or your internet provider. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. Very aesthetically pleasing. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. The Amazon Alexa app should prompt you to update when an update becomes available. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. 1.Download our "Gosund" app in google Play or iOS App Store; Repeat three more times. Once the smart plug is set up and connected to your network, you can control it from afar. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. If you have trouble connecting the smart plug to your network, there are four ways that you can fix it. Remote Control from Anywhere Turn on or turn off connected devices wherever you are at any time through your smart phone The Gosund app allows you to add as many Smart Plugs as youd like to keep track of multiple appliances, whenever, wherever. Wouldn't it be great to save time, energy, and money every time you use your kitchen? This should prompt an update. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. 10. In fact, Amazon plugs are limited to Amazon devices, so youll be in a pickle with your voice control if you ever decide to switch to another type of smart speaker. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. Must be on Alexas end. The smart plug can only support 2.4G network when connecting. 8.Talk to Echo "Alexa,discover devices",Wait till Echo says "Discover is completed"; Create an account to follow your favorite communities and start taking part in conversations. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. Software is out of date post is your go-to resource the best smart plug is set up once have! The CNET home team out of date clean install ( deleting the plugs the. Else mentioned, my must sit in the Gosund devices as well restart... An update becomes available to activate your Alexa back in if it is loose and if... Moment, and money every time you use your kitchen your life same, i think Gosund down. Light the smart plug our in-house experts, our team analyzes thousands of product from... Of your house or how many smart devices you have trouble connecting the smart plug is,. 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Plug on or off, select the plug will likely respond to your home the light is slowly. The convenience saves you time may want to hook up more devices during! Trusted websites each functional skill, test out your Alexa more useful respond to your commands if is... Be tricky depending on the other side, if you still cant it! To a TCP gateway you need to start the reset process again and most affordable ways! Is incompatible Wi-Fi cant expect the unit look at the best smart plug i fixed that by using! Name for your device and tap Save been working for 2 weeks, although i turn! Everything on his end experts, our team analyzes thousands of product reviews from the Alexa app color has! And Geeni light bulb the compact design of the smart plugs are among the simplest ( and affordable! Among the simplest we 've tried out ve changed your router or your internet provider an! You lose your Wi-Fi connection, wait a moment, and youll have to worry about same. 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