WebMorrison Data Services Employee Reviews for Meter Reader Review this company Job Title Meter Reader 50 reviews Location All Ratings by category 2.6 Work-life balance 2.2 Pay & benefits 2.3 Job security & advancement 2.2 Management 2.2 Culture Sort by Helpfulness Rating Date Language Found 50 reviews matching the search See all 89 This company need training with customer services, very bad and brutal attitude. Rude intrusive threatening loud brash no etiquette manners tried to peer thru letter box even after i shouted from upstairs that i was in shower and he should come back another time instead he returned to his vehicle and sat waited on my drive for 15mins wat low life scum. Particularly unpleasant man who came to read our electricity meter albeit we had already sent it. Their process also asked me if possible, 2- i submit a meter reading every month, there is no need for a data collecting agency to do it also. Don't want to be stuck in an office in a 9-5 role? Companies can ask for reviews via automatic invitations. Meters are read on our This approach to a quality service allows our clients to put their trust in us. WebWe use cookies to ensure that we give you the best experience on our website. Suggested companies are based on peoples browsing tendencies. Have been waiting for 5 weeks for an appointment for installation of an electrical isolation switch so urgent electrical repairs can be NO RESPONSE from either company. Working outside bad weather conditions and so, Sometimes difficult to get access to water meters. 1- they have no permission to come onto my property without my consent (or even knocking on my door). Claim your profile to access Trustpilots free business tools and connect with customers. We combine years of industry experience, back-office functions and a national field force to maximise the outcomes fromeach field visit. Be wary of instructions to open an attachment or link within the email. Morrison Data Services Meter Reader Reviews | Glassdoor Morrison Data Services Engaged Employer Overview 46 Reviews 76 Jobs 114 Salaries 2 Interviews 2 Benefits 1 Photos + Add a Review Morrison Data Services Meter Reader Reviews Updated 8 Jan 2023 Find Reviews Clear All English Filter Found 12 of over 46 reviews However, be aware that specific greetings dont mean the email is safe. New bonus scheme also recently introduced, Can work your own hours to a certain degree, Disorganised chaotic never know where your going until you log in in morning, handheld crashes all the time aggressive abusive customers at least 3 times a day, Flexible hours, company vehicle, Uniform, Phone, great manager. 02-04-22. It was down to him as a subbie to ensure he is properly briefed by EDF in advance of a site visit. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Particularly unpleasant man who came to read our electricity meter albeit we had already sent it. 2023 M Group Services Limited. more NEW Meter Reader Morrison Data Services Mount Hermon, GU22 Recently 20,550 per annum plus company car We look forward to welcoming our new colleagues to MDS.. An appointment was booked by EDF for an engineer to do some work on my faulty smart meter, the electricity display having not worked for 5 months.A white van (reg. We have progressed data collection from a field activity to a data-driven and targeted end-to-end process. Morrison Data Services are always on hand to answer any questions you might have. Hours of Work: 40 My boyfriend sent it me when I was at work and said I was in trouble because I had not done a reading, when I actually did one on 30.11.22. All meter readers will carry an ID badge showing: If you want to confirm their identity, you can phone the number on their ID badge. These messages will be sent from one of the numbers listed here. We also allow our customers to start a conversation with us via text message or WhatsApp. We may send you reminders about meter readings or payments by text message or WhatsApp. People working on our behalf will visit your property from time to time to read, check, fix your meter or collect outstanding payments. *DOH*After about 40 minutes of working on the meter(s) he gave me a replacement HD unit. This company is affiliated to So Energy for metering issues. Don't want to be stuck in an office in a 9-5 role? This means theyre more efficient, and helps us keep costs down for you. Attackers can find out your name or other personal information in order to create a more convincing lure, known as spear phishing. Or, if youre on the Priority Services Register you might have asked us to read your meter on a regular basis. This focus continues with a comprehensive training process, providing data collectors with the skills and knowledge to record outcomes correctly and deal with customers in a friendly and professional manner. Our range of data collection services are tailored to match your meter to cash journey goals and objectives. We'll assume you're ok with this, but you can opt-out if you wish. It goes against our guidelines to offer incentives for reviews. If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. Pay close attention to misspellings in the sender's email address (e.g.@edfeneryy.com). Even after more than 24 hours the HD displays neither gas nor electric readings.More than disappointing. its extremely sneaky.and yet today you did it again. Registered in England. Spotted a random guy in high vis outside our living room window poking around, had to knock on the window to get him to come to the front door since he made no attempt to announce himself in the first place. Unfortunately, we cant usually arrange a date to read your meter. Utterly disgraceful!!! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Our success and the longevity of relationships is built on trust we have been the meter reading agent of choice for many of our customers for over 10 years. The meter reader should carry some form of identification. Reporting to the Regional Performance Managers you will lead a team of Metering Representative and an Assistant Field Manager to deliver contractual service levels, within the constraints of contract prices and budgets. Thank you for taking the time to feedback, we really appreciate it. Check our forum and ask our communityVisit the OVO Forum, Read our energy guides and then when I tried to send reading by their website it would not accept it . Morrison Data Services Engaged Employer Overview 46 Reviews 76 Jobs 114 Salaries 2 Interviews 2 Benefits 1 Photos 33 Diversity Follow + Add a Review Morrison Data Services Smart Meter Engineer Reviews Updated Jul 4, 2022 Find Reviews Clear All English Filter Found 9 of over 46 reviews Sort Popular Popular COVID-19 Related Phishing emails are designed to look like they're from a legitimate source in order to convince you to hand over personal informationor make a payment. Ignore it unless youre certain you know who its from. After being rear ended by a Morrison Data Services employee several weeks ago I cannot get anyone, including their insurers to deal with the matter. Hi, I switched from British Gas to Avro (electricity and gas) in October and as far as Im aware the switch has worked ok. Ive received a refund from BG for monies overpaid so I guessed that was it. Weird, weird guy and highly doubt they had anything to do with British Gas since I've given them up to date readings. Not good, not bad. Meter readers are required to visit everyone's property at least once every 2 years to make sure everything's safe and As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - thats what makes it such a great place to be! Expected to work Oncall for free and work a full shift too, working extra hours for free is normal for this company. Read employee reviews and ratings on Glassdoor to decide if Morrison Data Services is right for you. Obviously a company that cares little for the welfare of others, and also doesn't care about investigating such incidents from a health and safety perspective. I would advise anybody thinking of joining these bunch of misfits to avoid at all costs.I used to work for them.If you have a family member high up ie(Manager ect).You will get all the good jobs.1 Manager in Scotland(KA Area) has 3-4 direct family members in his area and they all have the best jobs available in that area.Everyone else shares all the rest.This has gone on for years.I Brought this to the attension of senior management when I worked there but I was ignored.Im glad I left at 55 when I could take my private pension as I have never had an experience so horrid as working for a joke of a company. We also have other partners who may visit you on our behalf. The images below are examples of fake text messages you may receive, falsely claiming to be from GOV.UK. We are glad you enjoy working here! The quality of our meter reading services ensures accurate outcomes, a customer-centric approach and the implementation of rigorous safety procedures. If youre on the Priority Services Register and have asked for help reading your meter, a meter reader from Morrison Data Services will visit about once a quarter. Community Co-ordinator. 3 December 2017 at 3:55PM in Energy. We take these matters really seriously and we would appreciate it if you could send an email to careers@morrisonds.com so that we can look into this further. Registered Office: Abel Smith House, Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2ST. Here are 8 tips for writing great reviews. . This company need training with customer services, very bad and brutal attitude. Particularly poor attitude, unpleasant experience. You will champion collaborative ways of working across Operations and Field teams and promote the IMS team's key role within the MDS business, A new position has arisen for a Management Accountant to join the Finance team at our Newcastle Office , where you will work alongside one of our Strategic Business Partners to drive positive performance and process improvement in a key business unit . To verify the identity of a meter reader, please call 0191 201 3791. It could be genuine. Insights into Morrison Data Services Based on 22 survey responses Areas for improvement Sense of belonging Trust in colleagues Energising work tasks Alright. If you have received a call saying it's from us and you're suspicious, call us on 0333 200 5100(1) to verify that it's genuine. This award from E.ON is testament to our hard work and demonstrates that our approach to future delivery is well regarded in the industry., Attend the Residential Surveying Careers Fair, Registration open and first keynote speakers confirmed for InstallerSHOW, How the UKs leading provider of gas-infrastructure services meets the diverse needs of the construction industry, London bricklaying apprentices challenged by Forterra, Curtain goes up on multi-million project for Gilbert-Ash, Copyright 2023 | Construction UK Magazine | Privacy Policy. WebMeter reader (Current Employee) - Dorset - 7 November 2022. The good news is, if your meter box is outside your home, theyll read your meter without bothering you. 2023 Trustpilot A/S. If you believe you've received a phishing email falsely claiming to be from EDF, do not click any of the links, open the attachments or reply to it. its extremely sneaky.and yet today you did it again. I worked for MDS and we would lose some wages if we took to long between meters so can understand why readers drop a card thro with no knock as going into house takes time so only external meters are getting read as no time allowed to go inside to read. The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason. Anyone can write a Trustpilot review. Management have a sly way of trying to bully you. Morrison Data Services. Terrible management based on miscommunication, mixed messages, broken promises and lack of trust. be aware if you do this again i will take action. These clowns took a meter reading from us early one morning, no knock on the door and left the meter box door open and also our gate leading to it therefore leaving our garden insucure. Morrison Data Services, a leading If you've been a victim of fraud or a phishing scam email thenreport itto Action Fraud. After being rear ended by a Morrison Data Services employee several weeks ago I cannot get anyone, including their insurers to deal with the matter. Meter Reader (Current Employee) - Gloucestershire - 3 December 2021 Well, over the past 12 months, these cowboys have been taking the wrong meter readings and sending them to my supplier, I have just spent 1 hour and 17 mins on the phone to my supplier to get my account fully rectified, even the energy supplier have admitted that Morrison Data Services have been sending in the completely wrong numbers so my bills have been inaccurate for this long, although my supplier should be taking fault as well as they can read my meters from there end but these guys from Morrison Data Services have not got a scooby doo with what theyre doing.I have asked Morrison Data Services to never send anyone to my property again and if they do theyll be politely told to leave or theyll be ignored, the people on the phone are rude and arrogant as are the people who visit your property, just full on rude and have an attitude problem. Put a leaflet through my door saying I need to do a meter reading within the next 48 hours. WebMorrison Data Services carry out meter readings for us. A password can be set up for you, which the visitor will have to provide before you let them in. I opened a small side window instead to speak with him. i made it VERY clear they are not to come round. The community is a public website, so be careful Cant find an answer? We also ensure all reviews are published without moderation. Good work colleague's. Rude and aggressive walked in and walked out after getting a reading refused to show I'd, This guy was very rude and argumentative hes attitude was completely inappropriate the car reg was FE18WSK white seat Ibiza. As the sole outsource partner for the Big 5, and operating for 50energy and water retailers, we have a proven track record of providing an outstanding level of service. Have been waiting for 5 weeks for an appointment for installation of an electrical isolation switch so urgent electrical repairs can be NO RESPONSE from either company. They are working on behalf of SO Energy. The guy just let himself into my flat and chapped on my landing door!!! Signing up for MyAccount will allow you to check and update your account yourself rather than running the risk of being tricked by a scam email. Salary could be a little higher. 24 hour gas emergency helpline0800 111 999. various scams relating to the Government Energy Bill Support Scheme (400 discount) and the Government Energy Price Guarantee. Verification can help ensure real people write reviews about real companies. You will be responsible for the support, management and motivation of a team of engineers (up to 30) on a day-to-day basis. ABSOLUTELY APPALLING!! 1- they have no permission to come onto my property without my consent (or even knocking on my door). By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws. Good job I am not old as you could worry people. If you need support from customer services, the best way is through our online Live Chat function which is available 24 hours a day. We are glad you enjoy the work and really appreciate that you brave the element to get the job done! A bit about the role Registered in England & Wales, No. All our emails will come from an email address ending in. 03782443. be aware if you do this again i will take action. WebView details and apply for this smart meter engineer job in Reading, Berkshire with Morrison Data Services on CareerStructure. Boost customer help, OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. If this happens again, i will take it further. Harressment is breaking the law.. i have already asked morrison data services NOT to enter my property to read my meter. knocked on my mums door as though they were trying to break it down. CIP recruitment are professional. British Gas (Morrison Data Services) letter. Location: Coventry Sometimes Morrison Data Services might need to arrange a visit to access your meter. Submit my reads for? I would advise anybody thinking of joining these bunch of misfits to avoid at all costs.I used to work for them.If you have a family member high up ie(Manager ect).You will get all the good jobs.1 Manager in Scotland(KA Area) has 3-4 direct family members in his area and they all have the best jobs available in that area.Everyone else shares all the rest.This has gone on for years.I Brought this to the attension of senior management when I worked there but I was ignored.Im glad I left at 55 when I could take my private pension as I have never had an experience so horrid as working for a joke of a company. If I had been on my own in the house I would have been scared! A man came to the front door, which I did not open as he had no visible ID. With nearly 3,000 employees, Morrison Data Services is the largest independent multi-utility metering services company operating in WebMorrison Data Services is the UK's leading utility data services provider to the energy and water market. We also use third-party cookies that help us analyze and understand how you use this website. This category only includes cookies that ensures basic functionalities and security features of the website. 02-04-22. FE22 RLX) that displayed Morrison Data Services on the sides and rear turned up late. Contact Us | Morrison Data Services - Leading metering services Well usually do this over the phone. We would love to get your feedback on how we might improve on this, please send us an email to careers@morrisonds.com so we can see what we can do to make things better. EDF like most companies will use their own email domain (e.g.'@edfenergy.com). Our success and the longevity of relationships is built on trust we have been the meter reading agent of choice for many of our customers for over 10 years. The hours are unsociable and they take over a year to agree a pay rise to the point you don't get a yearly pay rise. We also ensure all reviews are published without moderation. Heres how it all works. If possible, please send the original email to us as an attachment. knocked on my mums door as though they were trying to break it down. WebMorrison Data Services has the capability to deliver a wide range of domestic and meter installation and maintenance services, utilising our highly skilled national workforce, we Lucky my dog was out or he'd of been badly bitten! About the role. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message. We use dedicated people and clever technology to safeguard our platform. flexible, great if you like the great outdoors, the weather, going into peoples grimy homes. woodyt Forumite. You don't need to apply for the Government Energy Bill Support Scheme or the Government Energy Price Guarantee, and you wont be asked for your bank details at any point. If I had been on my own in the house I would have been scared! Weve achieved the ROSPA Gold Safety Award and the British Safety Council International Safety Award with Merit, Our Accident Frequency Rate reduced from 0.20 in 2020 to 0.06 in 2021, This approach to a quality service allows our clients to put their trust in us. Case Studies | Morrison Data Services - Leading metering services We are a mandatory FIT & SEG licensee, Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section), Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section), Implementation Statement for 2019 DB Regulations. Put a leaflet through my door saying I need to do a meter reading within the next 48 hours. About the role. Han_EONNext. meter reading team. wonder if eon my supplier know how useless they are. Morrison Water Services are always on hand to answer any questions you may have, Email: Customer.enquiriesWS@morrisonws.com, Morrison Data Services Meter Reading Queries:0800 015 5976, Morrison Data Services Customer Complaints (Metering):0845 117 0227, Kate TongeGroup Head of Marketing CommunicationsEmail:communications@mgroupservices.com, Charlotte OlliverCommunications CoordinatorEmail: communications@mgroupservices.com. *DOH*After about 40 minutes of working on the meter(s) he gave me a replacement HD unit. Dont worry about a thing, well take it from there. WebMorrison Data Services website Learn more Jobs Full-time Meter Reader Stevenage 20,550 a year Easily apply to this job 10 hours ago View job Full-time Smart Metering Support Engineer Newcastle upon Tyne 22,000 a year Easily apply to this job 4 days ago View job Smart Meter Dual Fuel Engineer Stevenage 32,000 a year Easily apply to this job Lucky my dog was out or he'd of been badly bitten! Our national workforce of 2,200 data collectors conduct over 53 million site visits annually. Copyright2023 EDF takes fraud and crime seriously. Even after more than 24 hours the HD displays neither gas nor electric readings.More than disappointing. Rude intrusive threatening loud brash no etiquette manners tried to peer thru letter box even after i shouted from upstairs that i was in shower and he should come back another time instead he returned to his vehicle and sat waited on my drive for 15mins wat low life scum. Phishing is a method that fraudsters use to obtain personal information from you, with the intention of using it for illegal purposes. As there upwards of 50M meters, think about the cost of WE may need to call you occasionally to discuss your energy account. If you don't have an inclusive call plan, calls are charged at a national rate. The guy just let himself into my flat and chapped on my landing door!!! I don't even know who they are. Some general advice about dealing with scam emails is below. People working on our behalf will visit your property from time to time to read, check, fix your meter or collect outstanding payments. 06890795 registered in England and Wales, VAT No. If youre in a specific section or discussion, try to stay on topic Morrison Data Services (MDS) can well afford to pay furloughed London meter readers earning just above the national minimum wage their full wages, Unite, the UK and Irelands largest union, said today (Friday 19 June). Company Number Shifts: Hours are to be worked flexibly Monday- Friday (Some evening and weekend work will be required to successfully acquire the reads required) Minimal opportunity for progression. WebOn electricity meters, ignore any numbers from red dials, dials with no pointer, dials with no numbers or dials marked 1/10. Talking to different customers and sorting out issues that will help them. Sometimes we might visit you to read your meter. Have a passion for great customer service and spending time outdoors? WebMorrison Data Services is the UKs leading Utility Data services business, differentiated by the scale and capability of its national workforce. My Mum had a card from Morrisons and I read her gas meter and submitted her reading. How to read a dial meter. Reporting to the Financial Controller, you will support the financial reporting and planning processes across the Energy Division. Weve put together this information to help protect yourself from criminals who falsely claim to be from EDF to trick you into making a payment or providing personal information.

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